Before Ordering Repairs
Questions About Xiaomi Repairs
Here you'll find answers regarding price, replacement parts, repair time, and preparing the device.
How much does it cost to repair a Xiaomi device?
The price depends on the specific model, the work required, and the type of replacement part selected. Check the Xiaomi price list for services for your model. If you don't see a matching entry, please send your model information and a description of the problem to the service center.
What is included in the repair price listed in the price list?
The price for replacing a part includes the part described, installation, and sales tax. We will coordinate any additional work and its cost with you before proceeding. You can find the shipping terms in your order or quote.
Are Redmi and POCO repairs also listed on this page?
The page also includes repair information for Redmi and POCO devices. If your model isn't listed in the Xiaomi price list below, look for it in the price list for all brands or request a quote from a service center. Don't just choose a model with a similar name as a replacement.
Why do I need to specify 4G/5G and the "Pro" or "Pro+" designation?
These designations may distinguish between different versions of the device. Spare parts and repair costs may vary by model. Please check the full model name and model code; if you are unsure, we can help you identify the correct device.
Can you replace just the screen glass on a Xiaomi?
A crack in the glass does not always indicate the full extent of the damage. We will inspect the display panel, its touch sensitivity, and whether the specific model can be repaired. It may be necessary to replace the entire display module; we will confirm the solution and price before beginning the work.
Will the fingerprint reader still work after replacing the screen?
This depends on the model, the condition of the sensor, and the compatibility of the selected screen. If the fingerprint reader is located beneath the screen, this must be taken into account when selecting a screen. We will explain the specifics of the replacement part before the repair and check the results of the work.
How long does a Xiaomi repair take?
The time required depends on the model, the nature of the malfunction, the repair queue, and the availability of replacement parts. We will confirm the estimated completion time based on your device. The time required to order replacement parts and arrange for shipping will be added to the hours or days needed for the repair.
What kind of warranty applies to repairs?
MobiFix repair work is covered by a warranty of up to 12 months. The exact warranty period and terms depend on the type of work and the replacement parts used. We will specify the terms of your repair in the order or quote.
Will the photos and other data be preserved?
Whenever possible, we perform repairs without deleting any data. However, we cannot guarantee that data will be preserved in all cases of malfunctions or repairs. If possible, make a backup before handing over the device, and let us know if the data on the device is particularly important.
Do I need to sign out of my Xiaomi or Google account?
Do not log out of your account or reset your settings just to submit a repair request. We will agree on the necessary preparations on a case-by-case basis. Please handle all account-related actions yourself; there is no need to send us your account password or verification code.
Can I ship a Xiaomi device from Finland, Latvia, or Lithuania?
Yes. We accept repair shipments from Estonia, Finland, Latvia, and Lithuania. The carrier, the validity of free shipping, and returns depend on the order. Use the shipping instructions and packing slip or shipping code provided by MobiFix.
What should I do if my Xiaomi model isn't listed in the price list?
Please send the full model name, model code, and a description of the problem to our service center. We will check whether repairs are possible and whether replacement parts are available. This also applies to Pad tablets and other Xiaomi smart devices: please confirm the appropriate service separately before shipping.