MobiFix · OnePlus Devices Special Page
OnePlus phones, Nord, Open, and Pad.
Is your screen cracked, does the battery drain quickly, or does charging stop unexpectedly? Find out about repair options and prices for your OnePlus device. Bring your device to a MobiFix location or send it to us by mail.
Branches in Tartu, Viljandi, and Kuressaare. By mail from Estonia, Finland, Latvia, and Lithuania.
Select a model and repair service
Select the exact model of your device and the repair service you need. Check for any additional designations in the model name, such as R, T, or Pro, and—for Nord models—CE and Lite. If your model or the appropriate service isn’t listed, contact our representative for a quote.
OnePlus Open or Pad? If the service isn't listed for your model, please confirm with us whether repair is possible before sending in your device.
How many spare part options are there? See the explanations of spare part types
Can't find your model or the repair you need? Request a personalized quote.
Check the status of a device that is already being repairedHelp with Choosing Replacement Parts
The price list may include several spare part options for the same repair job. Here you'll find an explanation of each type so you can compare your options.
The Right Model, the Right Repair Solution
Find repair information for OnePlus phones, the Nord series, the foldable OnePlus Open, and Pad tablets. The exact repair process, price, and appropriate replacement part depend on your device's model and the nature of the damage.
OnePlus phones
Does your screen have cracks or lines, does the battery not last long, or is your phone not charging? Find repair options for your OnePlus model's screen, battery, charging port, camera, and other issues.
Check the model number and any R, T, or Pro designations. Replacement parts for different models within the same series may not be interchangeable. If you are unsure of the exact model, we can help you identify it.
Find your OnePlus in the price listNord · Nord CE · Nord CE Lite
Does your Nordi phone need a new screen or battery, does it stop charging, or is the call volume low? Select the exact model and compare the repair options and replacement parts available for it.
Nord, Nord CE, and Nord CE Lite are not the same model. Include the full model name in your inquiry, including the generation number and model code. Do not simply select a phone with a similar name from the price list instead.
See Nord's repair optionsFoldable phone
Is the outer screen cracked, does the inner screen have lines, or does the phone not turn on as usual? Describe which screen is affected and whether the problem changes when you turn the device on or off.
The inner screen, outer screen, and hinge require separate evaluation. We will check the scope of work required and the availability of replacement parts before providing a quote. If the device does not open easily, do not force it open.
Request a repair quote for the OnePlus OpenTablets
Is your tablet's screen or touchscreen not working, is the battery draining quickly, or is the device not charging? We'll check whether it can be repaired based on the specific Pad model, the nature of the damage, and the availability of replacement parts.
Please include the full model name and model number. If you do not find a suitable service in the price list, please request a quote before sending the item. Please make separate arrangements regarding the need to inspect the keyboard, stylus, or other accessories.
Request a quote for tablet repairStart with the problem, not the name of the replacement part
You don't need to know which part is broken. Just describe what happened to the device and what it no longer does correctly. We'll determine the necessary repairs after conducting the appropriate checks.
Cracked glass, a green or other colored line, a black screen, or touchscreen issues? We'll check for screen damage and find the right repair solution. For the OnePlus Open, please specify whether the problem is with the inner or outer screen.
Is your battery draining quickly, or does your device shut down unexpectedly? We’ll check the cause of the problem and determine whether the battery needs to be replaced. If the battery has swollen or the screen is coming loose from the case, stop charging the device and contact us to arrange for safe pickup.
Is your USB-C cable falling out of the port, is the connection dropping, or is fast charging not working? Please describe the charger and cable you are using. We’ll check whether the port needs to be cleaned, a part needs to be replaced, or if another repair is needed. Slow charging doesn’t always mean the port is broken.
Is your camera not focusing, are there spots on the image, or is the back cover cracked? We’ll determine whether the camera lens, camera module, back cover, or some other part is damaged. We’ll choose the appropriate solution based on the model and the nature of the damage.
Is the person you're talking to unable to hear you, is the sound faint, or is a button not responding? Please include in your description the situation in which the problem occurs. We will check the sound, the microphone, and the control buttons; the appropriate repair will depend on the specific model's design.
Does your phone get stuck on the logo screen when it starts up, restart on its own, or show signs of liquid damage? We’ll determine whether the problem is related to software or hardware. We’ll discuss the work involved and the associated risks with you before we begin.
From a repair request to a working device
Select the exact model of your device and the appropriate service from the price list. If your model or the repair you need isn't listed, contact a service center for advice and a personalized quote.
Submit a repair request and select a drop-off method. You can visit our locations in Tartu, Viljandi, or Kuressaare. When mailing your item, follow the instructions provided with your order.
We will inspect the device and coordinate any necessary changes before performing additional work. After the repair, we will check the results and either hand over the device or return it.
Estonia · Finland · Latvia · Lithuania
The service center does not have to be located in your hometown. We accept devices for repair from Estonia, Finland, Latvia, and Lithuania. Repairs are performed in Estonia, and once the work is complete, we’ll ship the device back to the agreed-upon destination.
The shipping method, free shipping eligibility, and return policy depend on your order. Use the shipping label or tracking code provided by MobiFix. Carrier options depend on the country of origin.
See the packing and shipping instructionsBefore handing over the device
If the device does not turn on and you are unable to prepare it for shipment, please let us know. Do not ship a device with a damaged or swollen battery in standard packaging; please arrange for safe delivery separately beforehand.
Come by or ask for advice
Drop off your device at a MobiFix location that’s convenient for you. We’ll confirm the exact repair location and schedule based on the work required. You can find the store’s hours and directions on its page.
+372 5485 0120
tartu@mobifix.ee
+372 5358 0445
viljandi@mobifix.ee
+372 5352 6660
kuressaare@mobifix.ee
Before Ordering Repairs
Here you'll find answers regarding price, replacement parts, repair time, and preparing the device.
The price depends on the specific model, the work required, and the type of replacement part selected. Check the OnePlus price list for services for your model. If you don't see a matching entry, please send your model details and a description of the issue to a service center.
The price for replacing a part includes the part described, installation, and sales tax. We will coordinate any additional work and its cost with you before proceeding. You can find the shipping terms in your order or quote.
Additional designations help distinguish between different models of the device. The OnePlus Nord, Nord CE, and Nord CE Lite are not the same phone, and even replacement parts within the same series may differ. Please check the full model name and model code; if you're unsure, we'll help you find the correct model.
A crack in the glass does not always indicate the full extent of the damage. We will inspect the display panel, its touch sensitivity, and whether the specific model can be repaired. It may be necessary to replace the entire display module. We will confirm the solution and price before beginning the work.
Describe when the line appeared, whether the device has been dropped, and whether the touchscreen is functioning. The repair method and cost cannot be determined based solely on the color of the line. We will inspect the condition of the screen and the connections. Check with the device’s seller or manufacturer regarding the manufacturer’s warranty or any special repair programs before ordering a paid repair.
This depends on the model, the condition of the sensor, and the compatibility of the selected screen. For models with an under-screen sensor, this must be taken into account when selecting a screen. We will explain the specifics of the replacement part before the repair and verify the results of the work; not all alternative screens can be guaranteed to function identically to the original.
No. These are different screens and replacement parts. Please describe on which screen the problem occurs and whether the device opens and closes normally. We will also check separately for possible hinge damage. We will confirm whether repair is possible and whether replacement parts are available before you send in the device.
Please describe what type of charger and cable you are using, and whether fast charging worked with the same set in the past. Also, please specify if there are any connection issues, a loose port, or unusual overheating. We will investigate the cause of the charging problem rather than immediately assuming that the port or battery needs to be replaced.
The repair time depends on the nature of the problem, the repair queue, and the availability of replacement parts; we’ll confirm the estimated time based on your device. The time required to order replacement parts and for shipping will be added to the repair time. MobiFix repairs are covered by a warranty of up to 12 months, depending on the work performed and the replacement parts used. You can find the exact terms and conditions in your order or quote.
Whenever possible, we’ll perform repairs without deleting your data, but we cannot guarantee that data will be preserved in all cases of malfunctions and repairs. Be sure to make a backup copy before handing over the device. Do not reset the device simply because you’ve submitted a repair request; we’ll agree on the necessary preparations. Perform any account-related actions yourself, and do not send us your passwords or verification codes.
Yes. We accept repair shipments from Estonia, Finland, Latvia, and Lithuania. The carrier, the validity of free shipping, and returns depend on the order. Use the shipping instructions and packing slip or shipping code provided by MobiFix.
Please send the full model name, model code, and a description of the problem to our service center. We will check whether repairs are possible and whether replacement parts are available. This also applies to the OnePlus Pad and other OnePlus smart devices: please confirm the appropriate service separately before shipping the device. Do not simply choose a model with a similar name as a replacement.
Start by checking the model and repair price. If you have a device from another manufacturer or a model not listed here, open the repair price list for all brands.
On this page, we introduce MobiFix's repair services for OnePlus devices. The service provider is MobiFix. This page is not the official OnePlus service page. For questions regarding the manufacturer's warranty, please contact the device's seller or manufacturer.